Reflecting, with visuals, on one key lesson I've learned in life so far. Read the full post on Medium -> https://medium.com/@seanboltondotme/one-lesson-from-30-years-of-life-told-through-art-science-and-philosophy-345b96adeaa7
Impactful People from 5+ Years at Lyft: What I Learned Watching the Company Grow from 300 to 5,000 Employees
Reflecting on what I learned from a few of many genuinely kind and caring people who taught me so much at Lyft. Read the full post on Medium -> https://medium.com/@seanboltondotme/impactful-people-from-5-years-at-lyft-what-i-learned-watching-the-company-grow-from-300-to-5-000-32b8b811ada0
Move Thoughtfully and Don’t Be Afraid to Change Things
How we researched and rearchitected our support tech at Lyft to enable our future support experience. Read the full post on Medium -> https://eng.lyft.com/move-thoughtfully-and-dont-be-afraid-to-change-things-ab9fc4fd0cf2
Consumer Choice in a Free Market Economy
Perceived consumer choice in a free market system allows leaders of companies to hide ethical responsibilities in the design of the market system, which does not serve the business or the customer. Read the full post on Medium -> https://medium.com/@seanboltondotme/consumer-choice-in-a-free-market-economy-musings-from-the-ethics-of-technological-disruption-4943c05c476e
Save Money & Offer a Better Experience — It Can Be Done
Profit making and good user experience do not need to be at odds. At Lyft, we found a way to reduce our costs AND provide a measurably improved customer service experience by enhancing our automation in support ticket handling. Read the full post on Lyft's Engineering blog on Medium -> https://eng.lyft.com/save-money-offer-a-better-experience-it-can-be-done-2f3cdbc66c42
What If We Used Our Products Differently
The market adjusts to what we value in our products and how we use them. As consumers, we can gradually demand different types of products by gradually changing our usage of products. Read the full post on Medium -> https://medium.com/@seanboltondotme/what-if-we-used-our-products-differently-de2e14f9dae3
A State of Constantly Becoming
The beginning of this story starts with a journey. A somewhat benign one, in fact. Throughout this journey, the question of identity lingered in my mind. Then a new understanding arose... Read the full post on Medium -> https://medium.com/@seanboltondotme/a-state-of-constantly-becoming-68087c926ab7
365 Days of Gratitude
Why I built the Grateful App and what I learned about myself after using it for a year. Read the full post on Medium -> https://medium.com/@seanboltondotme/get-the-gears-turning-a86f13f58cf3
Building for the End-User
When engineers know why are they building what they are building and who are they building it for, they make better engineering decisions, the work is more interesting, and it improves the overall product experience. Read the full post on Lyft's Engineering blog on Medium -> https://eng.lyft.com/building-for-the-end-user-93c9f3a4c7df
Social Media Narcissism and Gratitude
The technologies we make alter our consciousness, so why not create technologies that alter our consciousness in different, meaningful ways? What if we use this idea to makes us more grateful for our lives. Read the full post on Medium -> https://medium.com/@seanboltondotme/social-media-narcissism-and-gratitude-c43c2721218d
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