The Product Experience of Mission Driven Companies

The Stories We Tell We all build up stories about the world based on preconceived ideas from culture and experience. This can cause us to make some very poor decisions such as when HP denied Steve Wozniak's multiple attempts to offer the personal computer or we assume those from underdeveloped countries are not capable of being entrepreneurs. “The stories we …

From the Furthest Edge to the Deepest Middle

In my role as Community Building Intern at Mozilla this summer, my goal has been to be explicit about how community building works so that people both internal and external to Mozilla can better understand and build upon this knowledge. This requires one of my favorite talents: connecting what emerges and making it a thing. …

Mozilla CBT Build Principles

Making implicit information explicit allows us to grow. We are able to recognize and add to something that works well, while focusing less on what doesn't work well. Being explicit allows us to talk about something we do and/or experience - it allows this information to be shared and understood by others. When we focus …

Winning Startup Weekend (SF)

This was my second Startup Weekend. My team won! I was CEO and co-founder, partnered with two good friends (my co-founders) who were CTO and CDO. We created an app called Nikomu which was about connecting people through cooking together. For many many years I've been interested in how people connect through technology and this …

Exploring Contributor Motivation

Why does understanding motivation for open source matter? This allows community builders to design more fulfilling experiences for contributors. It allows a contributor to be recognized in way he or she prefers. It allows community builders to advocate for projects that would be exciting to contributors. The challenge of studying motivation (and thus recognition) is …

Community Lessons from LEGO (and other thoughts on community)

Communities form when you find a group of people that you feel you can be yourself around. In this environment, you don’t have to self-edit as much to fit in. You get the feeling that these people share a similar view of the world in some way. Communities form when the answer to, “are they …