My passion here is around empowering the community and designing for participation. I built community, developed tools for knowledge sharing, did workshops, made badges and brought the community voice to other projects.
During one of my roles, I was the Community Building Intern. In this I worked with all teams across the organization to better support current volunteers and expand Mozilla’s volunteer capability. This requires methods of open innovation, effective communication, user experience insight, marketing/branding and organizational design.
My work with the Capture Mozilla project lead me to the main video tool Mozilla uses, Air Mozilla. I worked with the Air Mozilla team to improve the over all user experience of the site. I’ve been an unofficial product/project manager of sorts bringing the team together to discuss the future of Air Mozilla and developing a spec sheet that has lasted several quarters of development. (Search, play count and embed links – I helped make happen.)
I took part in projects to understand what Mozilla is and provide a way to talk about ourselves. I brought the voice of the community and values of the mission into all projects, advocating for Mozilla to walk its talk and show it. Notably, I’ve worked on a mozilla.org homepage redesign, career site redesign and a Wolff Olins project.
The Capture Mozilla project was how I was introduced to Mozilla and I became an integral part in the project. Capture Mozilla was a video-based knowledge sharing system at the forefront of scaling knowledge in a community driven organization. I helped people tell their stories, bring their ideas from concept to reality, do video work and design tools for people to share their stories.
I write about things I learned while working at Mozilla. Mozilla is an open organization, this is my way of furthering that. Additionally, I see my role as a bit of an anthropologist and this blogging serves as a documentation of my exposure to the Mozilla culture. Being part of an organization like Mozilla teaches me about how people work together and how a organization’s mission is translated into every part of what the people in the organization do. Every day I learn the value of Mozilla and am proud to be part of it.