How Do You Train Your Employees? Honor Principle and Advertising Budget

Today some friends and I went to BJ’s for dinner. We quickly developed a rapport with our waitress, inviting her to sit at our table briefly to chat. At one point there was a slight misunderstanding with a drink which she apologized for and wanted to make right. Long story short: she walked up to …

The Importance of Autonomy at Work

Two points of inspiration came for this post: 1) an article in Psychology Today and 2) a conversation with a friend. The cover story of this month’s issue of Psychology Today is What Happy People Do Differently. Talk of happiness is of big interest in today’s world. Books like The Happiness Project get a lot of hype …