From the Furthest Edge to the Deepest Middle

In my role as Community Building Intern at Mozilla this summer, my goal has been to be explicit about how community building works so that people both internal and external to Mozilla can better understand and build upon this knowledge. This requires one of my favorite talents: connecting what emerges and making it a thing. […]

Mozilla CBT Build Principles

Making implicit information explicit allows us to grow. We are able to recognize and add to something that works well, while focusing less on what doesn’t work well. Being explicit allows us to talk about something we do and/or experience – it allows this information to be shared and understood by others. When we focus […]

Exploring Contributor Motivation

Why does understanding motivation for open source matter? This allows community builders to design more fulfilling experiences for contributors. It allows a contributor to be recognized in way he or she prefers. It allows community builders to advocate for projects that would be exciting to contributors. The challenge of studying motivation (and thus recognition) is […]

Why Do People Join and Stay Part Of a Community (and How to Support Them)

[This post is inspired by notes from a talk by Douglas Atkin (currently at AirBnB) about his work with cults, brands and community.] We all go through life feeling like we are different. When you find people that are different the same way you are, that’s when you decide to join. As humans, we each […]

Designing for Participation Workshop – Jan 2014

Recently I lead a designing for participation workshop at Mozilla. This was based on the initial workshop created by David Eaves. David and I met, he told me the thinking behind the workshop and encouraged me to experiment with it. I wanted to add more the the thinking behind why designing for participation is important, […]

Influencing Markets Through Air Mozilla and Designing for Participation

Last week, during a student affairs meeting at San Francisco State University, the committee members were asked for input on the general education redesign. I championed the idea that the design students should be engaged in helping design a better experience for students – it’s a winning combo of student and design perspectives. The committee […]

Early Thoughts on Designing for Participation

I took these notes while watching Designing for participation workshop on the Mozilla wiki about working with contributors. Many of the ideas I’ve experiences personally, learned from others and uncovered on my own. It is important to remember there is no one size fits all but, much like being a contributor, exposure to the different […]

Two Kinds of Process

There are two kinds of process: process that encourages creativity and process that slows solutions. In all organizations, it is important to ask whether your processes encourages or slows. The easiest way to think about this is to classify a process as either a way of doing things (encourage) or the way of doing things (slow). […]